Frequently Asked Question

Purpose: The purpose of this document is to outline the process to allow the Curbside pick reports to printed to an alternate printer in the event the default printer is not working.

Security Access Profile required ECOM-TASK-MANAGER or higher

1. Log Into the POS terminal or tablet that is running the pick- assist POS application using your POS credentials (Must be and ECOM - Task - Manger Account)

2. Navigate to Cashier Menu > IT Menu > Peripheral Profile

3. From the Peripheral Profile Screen

Select:

4. On the Peripheral Profile page select Invoice Printer

5. From the Invoice Printer Page Select

6. Uncheck Use Windows Default Printer
-Note: Your Default Printer maybe called something different

7. Select the Printer that will be used as a back up
-Note: Your Back Up Printer Maybe called something different

8. Select Finish

9. Return to the POS Pick Assist Menu and Test the ability to Print the Pick Report